Homepoint recognizes the importance of protecting the personal information you provide to or through the Platform. Please read this carefully.

Information Homepoint Collects

In order to process your transactions, fulfill your requests and maintain Homepoint's records, we collect information from Homepoint's users and anyone else who uses services provided by Homepoint.

How Information Is Collected

Homepoint collects this information in different ways, including: (i) directly from you when you provide it to us, through use of the Platform; (ii) automatically as you navigate through the Platform.

How Information is Used

Homepoint uses the information it collects to improve and customize the Platform and its services, among other purposes.

Tracking Technologies

Homepoint uses cookies and web beacons to track activity on the Platform. Cookies are small files placed on your hard drive to track information.

How Information Is Shared

Homepoint may share personal information when required by law or valid legal process.

Security Measures

Homepoint follows generally accepted standards to protect the information it collects, but no security measures are completely effective.

Right To Opt-Out

Homepoint utilizes an opt-out policy for sending online notifications regarding services, products, and programs.

SMS Opt-In Clause

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Editing Your Information

You may edit your personal contact information directly in your account on the Platform or by contacting Homepoint.

Changes to Privacy Policy

Homepoint reserves the right to change this Policy at any time. Continued use of the Platform after changes constitutes your agreement to the updated terms.

Questions

If you have any questions regarding this Policy or Homepoint's privacy practices, please contact: hello@homepoint.co.

Changes to Terms

Homepoint may make changes to the terms and conditions of this Agreement and the Policy from time to time, and at its sole discretion.

Survival

All provisions of this Agreement which by their terms are intended to survive the termination of this Agreement shall survive such termination until fully performed.

Communications Policy

By submitting an offer through the Homepoint platform, both agents (on behalf of their clients) and direct buyers consent to receiving transactional emails and SMS communications from Homepoint. These communications are essential for the smooth progression of the real estate transaction and may include, but are not limited to:

• Offer acceptance notifications
• Scheduling and coordination of home inspections, appraisals, and other key transaction milestones
• Updates on transaction status
• Closing reminders and other relevant updates pertaining to the property sale or purchase

Homepoint will strictly send communications related to the transaction in question, ensuring that no promotional or marketing content is included unless explicitly requested or consented to separately. These communications are essential for keeping all parties informed and ensuring the transaction progresses without delays.

In the case of a transaction involving an agent, the agent is responsible for informing their clients about this policy and obtaining the necessary consent for Homepoint to send transactional communications. Direct buyers submitting offers without an agent also agree to receive these communications to ensure timely updates on their transaction.

Opting out of transactional communications is not possible during an active transaction, as these communications are necessary to facilitate the completion of the sale. Agents and buyers understand that receiving these updates is essential for ensuring that critical steps in the transaction are completed on time.

All personal data collected for transactional communications, including email addresses and phone numbers, will be handled in accordance with Homepoint's Privacy Policy and applicable data protection laws. Homepoint will use this information solely for the purposes outlined in this policy and will ensure that it remains confidential and secure.